How to Recover a Hacked Activision Account

Your account isn’t lost forever.

But just filing a ticket isn’t enough to guarantee you’ll get control back.

How to recover 7 key things first.

If your Activision account has been compromised — email changed, linked accounts altered, or even used to get you banned — the road to recovery can feel like a grind. But with the right steps and persistence, you can increase your chances of getting it back and keeping it secure.  

Here’s how to approach it like a pro and protect your digital identity next time.

🎮 1) Act fast — don’t wait

As soon as you detect unauthorized access:

• Change your password on all linked accounts (email, Xbox, PlayStation, Steam).
• Enable two-factor authentication (2FA) everywhere you can.  

This limits what the hacker can do — especially if they’ve changed your email.

📩 2) Submit a formal recovery request

Activision has a dedicated Hacked Account Recovery process:

➡️ You’ll need to go through their support system and answer questions about your account details.  

Tip: Be thorough and accurate — missing details slows everything down.

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🧾 3) Provide proof of ownership

Support will often ask for things like:

• Date the account was created
• Linked platform IDs
• Purchase receipts
• Any screenshots you have before and after the hack

Clear proof makes the difference between “no action” and a successful recovery.

🔐 4) Secure your email first

If the hacker changed your Activision email, recover that email account first (e.g., Gmail, Outlook).

Once you have control of the email associated with your gaming account, resetting passwords becomes possible.

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🔗 5) Unlink and relink linked accounts

Once you get access again:

• Unlink all platform accounts
• Reset their passwords
• Re-link securely
• This stops lingering access from unknown sources.  

🛡️ 6) Get 2FA everywhere

Two-factor authentication (using an authenticator app or SMS codes) is the biggest single step you can take to prevent future hacks.

Activision supports both methods — enable them now.  

📢 7) Be patient — and persistent

Activision support tickets can take a few days to process.

Keep your case number handy, and follow up politely if needed.

If they initially close your ticket without action, amend and resubmit with more evidence.

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🔎 Real world notes from the community

Gamers report cases where accounts were:

• Taken over with linked Steam accounts
• Used to play unauthorized games
• Resulted in permanent bans
• This complicates recovery, but community forums show persistence and solid documentation can turn things around.  

⚔️ Final checklist

• Change all passwords
• Enable 2FA
• Submit a recovery request
• Provide proof of ownership
• Follow up on your support ticket
• Review linked accounts
• Report and secure your email

Recovering a hacked Activision account isn’t guaranteed, but with methodical steps and strong documentation, you boost your odds.

I’ve also had a lot of questions about how to actually contact support and what to say once you do.

You can download my Activision support templates here, so you’re not guessing or getting ignored.